How We Work

We make computer repairs and IT support as seamless as possible for our customers. Here's an overview of how we work:

Contact us online or by phone to explain your specific technical issue. We'll ask questions to diagnose the likely cause and best resolution.

If we believe we can resolve the problem through remote support, we’ll connect securely to your device and tackle the issue - removing pop ups or viruses for example.

For issues requiring parts replacements or hardware work, we offer the option for an on-site visit at a time convenient for you. We service London plus surrounding areas.

Our repair experts always explain what they are doing and why as they work. You'll get a detailed report on completing highlighting any underlying issues we've addressed plus tips on avoiding problems recurring.

We back repairs with a 6 month warranty and lifetime support. Just call us if any issues resurface - we’re happy to help diagnose problems.

The goal of our managed approach is to give you confidence throughout the process while delivering speedy, high quality and fairly priced solutions tailored to your specific needs.